Refund Policy

Unless otherwise indicated, Complex operates under an All Sales Final policy. Once an order is confirmed, cancellations, changes, or modifications cannot be processed.

Returns and Exchanges
We will accept returns or exchanges only in cases where the product is damaged or incorrect. This policy is subject to the terms of the individual seller’s return guidelines.

Damaged or Incorrect Products
If you receive a product that is damaged or does not match what was ordered, please contact our customer service team at support@complex.com within 30 days of receiving your order. We will guide you through the process for a return or exchange and ensure that you are satisfied with the resolution.

Please retain all original packaging and documentation when reporting an issue, as this may be required for processing your return or exchange.